In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

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When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

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We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

At The Orange 9 Publishing Company, we are dedicated to delivering high-quality, customized products, which is why all sales are final. However, your satisfaction remains our top priority. Should your order arrive damaged or incorrect, please contact us at support@laikynmeng.com within 10 days of delivery. We’ll extend this window to 30 days during holiday periods. Our website clearly outlines the terms and conditions for returns and exchanges to manage expectations effectively. For every order, we provide detailed product descriptions to ensure transparency and help you make informed purchasing decisions. Additionally, each item undergoes rigorous quality control checks before shipping, accompanied by tracking information to monitor delivery progress. Optional insurance is available for shipments to safeguard high-value items. Our comprehensive approach includes inspecting your order upon arrival and encouraging feedback to continually improve our service.

Our commitment to excellence is further demonstrated through our responsive customer support and the diligent handling of refund processes. Once a returned item is received and assessed, we promptly inform you of the refund approval status, processing approved refunds within 10 business days. We understand the importance of seamless transactions, which is why we ask you to contact us if you have not received your refund within 15 business days of approval. Finally, we take your privacy and security seriously, implementing advanced measures to protect your personal information. For assistance or to share your experience, reach out via email or our support portal. At The Orange 9 Publishing Company, we are dedicated to ensuring a positive and valuable experience for each of our esteemed customers.

When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of The Orange 9 Publishing Company LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.